Our Marketing StrategistsRiverworks Marketing Group, Chattanooga, TN, was started in 2006 by Jackie & Steve Errico.
Owner & Marketing Strategist
After 15 years of field sales and marketing experience, Jackie Errico founded Riverworks Design in 2006 as a graphic design and web development agency. She received confirmation of her developing graphic skill set by winning the 2006 Nightfall Concert Series annual design contest for the artwork representing the popular Chattanooga concert series. In 2009, Steve Errico joined forces and we changed our company name to Riverworks Marketing Group, a full-service marketing agency. With 10 years of online marketing experience, Jackie is an experienced marketing strategist, and works closely with our Marketing Coordinators to ensure successful campaigns. She conducts some of the free internet marketing consultations and serves as project manager for many of the online marketing campaigns. Jackie’s previous work history includes a decade and a half as a sales professional with a strong track record of success and a resume which contains national sales management experience with several large food service firms including McKee Foods Corporation. She is a proud graduate of the University of Colorado at Boulder with a BS in Marketing. Jackie combines an artistic sense of appreciation for proportion and color with the ardent tenacity of a veteran sales executive. She cares about the welfare of her clients and is fully committed to their success and accomplishing the objectives of their marketing campaigns. She’s a great person to have in your corner.
[email protected] | 423.710.8007
Owner & Marketing Strategist
Steve is a seasoned business executive with a diverse education and work experience in small and middle market companies. From 2000 until 2008 he served as COO and CEO for Five Star Food Service, a $145MM food service company operating in 7 States. Prior to that he was President of Custom Food Group, a Dallas Texas based foodservice company he grew from $22MM to $120MM from 1992 until 2000. He held the positions of Controller, VP Finance and VP Human Resources for Southwest Coca-Cola and its predecessor companies from 1985 until 1992 as they grew from a $50MM enterprise to a $200MM company. He holds a BA from Angelo State University and MA from Texas Tech in Psychology and an additional 30 hours of accounting from West Texas A&M University. He joined his wife’s web development and graphic design business in 2009 and they rebranded the business as RiverWorks Marketing Group, adding online marketing services to the portfolio. Steve received training from a National Agency Network in online strategies during 2009 and since that time has served as a conference trainer and mentor for new agency owners in the network. He focuses much of his attention on branding, strategy development, project management, copy writing and inbound marketing. He conducts many of the free internet marketing consultations. Steve views his mission as more than the delivery of online tactics. He receives great satisfaction from helping small and mid-sized companies organize their thoughts on their sales objectives and formulate marketing plans to grow their business. He understands how to translate concrete business objectives into online marketing strategies and techniques that can help accelerate growth.
[email protected] | 423.777.4133
Our Online Marketing CrewFrom Photoshop wizards to code geniuses, our team is a cut above the rest.
Graphic Design & Web Development Team
Amy earned her BFA in graphic design at the University of Tennessee, Knoxville. While there, she worked as an undergraduate research assistant, oversaw the American Institute of Graphic Arts (AIGA) Student Chapter as President, and worked on the award-winning 2011 graphic design team for the UTK’s entry into the Solar Decathlon. Following her graduation, she worked in-house for the Ruby Tuesday headquarters as a graphic designer, creating interactive training, web, and print material for their 800+ restaurants. At Riverworks, she is the Creative Director of our small team of designers, ensuring brand consistency and quality for our clients. She is also our email marketing expert with the ability to design and code custom, mobile-optimized email templates.
[email protected] | 423.777.4127
Highly-caffeinated and full of ideas, Brian is enthusiastic about visual creativity and innovation. He sees his design work as an extension of his interest in the arts and loves to tell a good story beautifully. As our newest addition to the Riverworks team and a recent import to Chattanooga, Brian brings experience in a variety of print and digital design. After graduating with a Studio Art degree in 2008, he got his career started in Baltimore as a designer in a publishing house before moving to an international web design firm. Outside of work he continues honing his craft as a painter and enjoys all things outdoors. Bright-eyed and bushy-bearded, Brian approaches his craft with dedication and a reliably optimistic outlook.
[email protected] | 423.777.4127
Courtney works on logos, package design and illustrations for Riverworks, as well as web design and award-winning magazine layouts. She earned her Bachelor’s degree in Graphic Design from Middle Tennessee State University. She minored in ceramics and enjoys working with clay in her free time. She relocated to Chattanooga from Nashville to work with us, and her favorite past time is exploring the local nightlife.
[email protected] | 423.777.4130
Originally from Upstate New York, Jessica grew up near the Adirondack Mountains. She graduated in 2011 with a BFA in Graphic Design from State University of New York at Fredonia, starting her career at a small newspaper and creative agency in Dunkirk, NY. She moved to Raleigh, NC, then to Knoxville, where she was a multimedia digital designer for the Knoxville News Sentinel, creating award-winning animated html5 and rich media ads as well as logos, email blasts, and landing pages. She enjoys running, weight training, reading, hiking, and spending time with her husband and their two dogs. Her positive mindset and quirky personality make her a valued addition to our creative team.
[email protected] | 423.777.4128
As a sophomore at the University of Memphis, Kevin sold his first 100k+ independent software product— and the rest is history! With 12 years of professional experience, including work with international banks, the music industry, and non-profit organizations, Kevin is more than proficient with every major coding language and content management system. He even built software for Deutsche Bank that, 7 years later, is still being used worldwide. So we think that makes Kevin more than qualified for the title “back-end web guru”. He keeps Riverwork’s hundreds of websites up-to-date, secure from hackers, and glitch free. When Kevin isn’t saving the day behind the scenes, he enjoys spending time with his wife and two children, cooking and hiking.
[email protected] | 423.777.4131
A problem solver at heart, Jimmey loves working with code and considers it an art medium he can shape into whatever he wants. He enjoys the challenge of simplifying things and says web development satisfies his need to know how things work so he can improve them. After graduating in 2001 from Marshall University, he did an internship in Slovakia, designing print materials and teaching English. He then worked for several years at a marketing company in Norfolk, VA where he focused his attention on designing for the web and exploring innovative ways to build websites. Jimmey enjoys spending time with his wife and children. He also loves playing guitar and fiddle, plus printmaking. Another bonus to having him on staff: The man knows how to cook!
[email protected] | 423.777.4132
Content, Social Media & SEO Team
Kristen was born in Chattanooga, grew up in Atlanta, and then made her way back home after college. She attended Brenau University, where she obtained her BS in Marketing, with a minor in English. As a former Brand Ambassador, Director of Marketing and Public Relations, as well as a Community Events Manager, she has almost a decade of experience in the marketing field and has developed a knowledge base in both profit and non-profit arenas. Kristen draws upon her extensive experience with community outreach, social media, media relations, special event planning, copywriting, and management in her role as Marketing Coordinator. Outside of work, Kristen is a certified yoga instructor, self-professed foodie, and a lover of animals… especially owls.
[email protected] | 423.777.4129
Marketing Coordinator & Photographer
Steven was born and raised down the road in Fort Payne, Alabama. He grew up with the June Jam concerts in his backyard each summer. He started out in the newspaper business but branched out to work in the online and broadcast realms as well. Before coming to Riverworks in 2014, he was the editor of Savvy.com, which ranked among the Top 3 websites in the world in its category for 3 consecutive years. He earned his BA from Auburn University and his Master’s in Strategic Communications from Troy University.
[email protected] | 423.777.4134
Tiffany is our reporting and SEO specialist, sales representative, and all around Girl Friday. She graduated from UT Chattanooga with a BS in Business Marketing 2011. At Riverworks she applies her formidable organizational skills and type A work ethic to reputation management, monthly reporting for retainer accounts, search engine optimization, routine account maintenance, social media tasks, and sales calls. She loves to laugh, and enjoys cooking and local Chattanooga events.
[email protected] | 423.777.4135
Katie is originally from Chattanooga, having recently made her way back from Birmingham, AL. Katie hopped, skipped, and jumped onboard with us right when we least expected it; evolving our team to the dexterous dozen. This go-getter girl graduated from UT Chattanooga in 2014 with a BS in Communication and a minor in Marketing. Before joining us at Riverworks, she was a Production Assistant Editor at MyRecipes.com, a Time Inc. brand which ranks #1 in audience engagement among the top 10 food sites. As one of our talented content creators, Katie uses her superb sticky note ability to manage client accounts, social media, copywriting, and all things SEO. Away from her desk, you can find her munching on seafood tacos, mountain adventuring, endlessly sketching, and reigning as the undefeated table tennis champion.
[email protected] | 423.710.3866
Our MascotCan't forget the Riverwork's mascot, Bernie!
Jackie and Steve gave a loving home to this tender-hearted pup just as a certain senator from Vermont was becoming popular in the 2016 presidential race. We don’t know our Bernie’s views on politics, but he sure makes our workplace a little happier with his gentle nudges for affection.