Posted April 19, 2021

Marketing Account Manager

Riverworks Marketing is a team of good people helping businesses succeed! Headquartered in Chattanooga, TN, we design and build websites, manage digital advertising campaigns, design print advertising, perform market research, brand businesses, and have proven experience in logo design, search engine optimization (SEO), blogging, email newsletters, and much more! We are looking for a friendly, detail oriented, and creative individual to fill the role of Marketing Account Manager.

This position will execute projects and marketing strategies, manage accounts, and grow strong relationships with our customers. Effective project management and communications skills are necessary, along with internal motivation to see your customers and our agency succeed. We want someone who will bring positive energy, passion and enthusiasm to the position. Client responsiveness is essential and we value people who are driven, creative and equate their customer’s success with their own.

Job Duties:

• Develop a working knowledge of the customer business and the key variables which produce success
• Communicate with clients to effectively build, enhance and execute their marketing strategies
• Create, assign and manage projects and tasks necessary to execute the marketing campaigns that make-up the strategy for each customer
• Collaborate with team members to coordinate digital and print marketing efforts in support of overall client goals
• Ensure client satisfaction through the development of quality marketing campaigns and strategies
• Lead the charge on executing high-quality and on-budget production of websites, newsletters, digital advertising, SEO, blogs, print ads, and all other forms of message deliver
• Measure and report performance of marketing campaigns and assess against goal
• Advocate for your client’s interests, and ensure high-quality and detailed work comes out of our agency
• Educate and inform clients as each phase of campaign execution is underway, gaining client approval throughout the process
• Strategize with creative team on behalf of your account and your team members accounts to ensure fresh, relevant, and out-of-the-box marketing campaigns
• Continually grow existing and new business for the agency

Job Requirements

• Bachelor’s degree in Business, Marketing, Communication, or a similar field– or extensive experience directly applicable to this position
• 2-4 years of inside sales, customer service or project management experience
• Ability to build relationships with clients and work well with other team members
• Demonstrated ability to offer strategic marketing insight across interactive and digital media platforms
• Ability to meet deadlines, manage your time and establish priorities
• Proficiency in Excel and Google Workspace
• Comfortable operating in various CRM/ PMS softwares

Who You Are

• A well-rounded communicator, who will build client rapport and collaborator with internal team
• You are driven; you’re comfortable pushing back, giving directive and driving ahead while maintaining professionalism
• A people person, you build relationships with everyone you meet
• You know how to give directive multiple ways
• You’re naturally curious and excited to learn new things
• You thrive in a fast-paced environment
• You have a “can do” attitude and a positive, spirited outlook
• Resourceful and tenacious, you love to overcome obstacles and drive your team forward
• You’re highly-organized; a true self-starter
• You are creative– you like to collaborate with team members to come up with fun and strategic campaign ideas, taglines, and marketing concepts that are leading edge
• You are not afraid to take the reins and lead others

Extra Credit

• Agency experience
• Demonstrated proficiency in SEO and SEM
• Google AdWords and Bing Search Network experience
• Solid understanding of performance marketing, conversion, and online customer acquisition
• Knowledge of ranking factors and search engine algorithms
• Experience with A/B and multivariate experiments
• Strong knowledge of Google Analytics
• Campaign execution and project management experience
• Experience managing marketing budgets and forecasting trends

Job Benefits

• Full-time, salaried
• Competitive compensation ($40,000 – $45,000)
• Company Medical, dental and vision coverage
• Subsidy of $200/month to apply to healthcare coverage
• Paid time off
• Paid holidays
• A collaborative and creative work environment
• A work culture that celebrates open and honest communication, mutual respect and achievement of excellence
• Everyone who works here is really cool

Life in Chattanooga, TN

The Marketing Account Manager position requires residency in or relocation to Chattanooga, Tenn. Chattanooga won Outside’s Best Towns contest in 2015, and is the only city to ever win the contest twice. (Check out the ‘This Is Why Chattanooga Is the Best Town Ever” video here.) Chattanooga was also named “Best In The U.S.” and “10 US Destinations You Need To See in 2018” by Lonely Planet, which is not surprising to us. As a full-service marketing agency, Riverworks provides strategic marketing communications to many great businesses and organizations, both in the local Chattanooga community and throughout the United States. Chattanooga is a great place to live, combining the amenities of the big city with the ease of small-town life. To learn more about relocating to Chattanooga, visit the Chamber website or click here.

Apply Now
Is the job for you? Send your resume and cover letter to Rachel Ward, Director of Organizational and Business Development, at [email protected].

Employment Type: Full-time

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Posted April 1, 2021

Part Time Copywriter

Riverworks Marketing is a Chattanooga-based marketing agency celebrating our 15th year in business. We take great pride in our talented and committed creative team — a group of good people helping clients succeed using cutting-edge marketing strategies, customer-focused websites and print pieces that help tell the client’s story. We are currently seeking a talented, passionate, and versatile Copywriter for a part-time position with flexible hours. Candidates will be expected to demonstrate outstanding written and verbal communication, possess the ability to learn quickly, and strive for excellence within a fast-paced environment.

Job Responsibilities & Skills will include:

• Excellent writing and editing skills, including blogs, web site copy, social media posts, press releases, brochures, and more
• Strong ability to write and edit quality content quickly and under deadline in a fast-paced, dynamic environment
• Research blog ideas based on keywords, competitors, industry news, current events
• An understanding of SEO best practices
• Stay current with the digital marketing industry

Qualifications — Required:

• Bachelor’s degree (or student studying communications, public relations, marketing or related field)
• Excellent written and verbal communication skills
• Ability to build relationships with our dynamic team members
• Resourceful and tenacious in writing creative content in variable brand voices
• Strong organizational skills and attention to detail
• Passionate about helping customers reach their goals

Riverworks Offers:

• Competitive compensation
• A collaborative and creative work environment where customer success is the ultimate goal.
• A work culture that celebrates open and honest communication, mutual respect and achievement of excellence.

If you are interested, please include résumé and work samples when you apply.
Please note, this position is located in Chattanooga, TN. Please only apply if you are local to the area.

Job Type: Part-time

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Think this is the job for you? Email your resume and a link to your portfolio to Steve Errico at [email protected].

Posted January 14, 2021

Lead Web Developer

We’re looking for a full-time senior web developer to join our 13 team member marketing agency in Chattanooga, TN. Riverworks was established in 2006 and is one of Chattanooga’s first digital marketing agencies.  We have a fun, diverse and talented team with a casual atmosphere. We value personal integrity and a commitment to excellence, innovation and continuous learning. We work with customers in the Chattanooga area and across the US. We also have a project we would like to pursue as a SaaS that is operational but needs work to get ready for prime time.

Responsibilities

• Lead the company’s efforts to leverage the latest technology and development processes to serve our customers and create competitive advantages
• Write HTML, CSS, JavaScript, PHP, SQL (and use related libraries) to build custom solutions
• Interpret Photoshop/Figma documents or other design files to develop web pages that satisfy the creative intent
• Provide technology leadership, direction and support for our development team (1 additional developer) and the agency
• Provide development time estimates for project proposals
• Assist with web API integrations when needed
• Support existing customer websites and other solutions
• Manage the Riverworks hosting environment for existing customers
• Troubleshoot and repair general tech issues as they occur

Qualifications:

• Bachelor’s degree or equivalent experience
• 5+ years of digital development
• Experience with:
  • HTML/CSS/Bootstrap
  • Javascript/Typescript
  • PHP/Laravel/MySQL
  • WordPress, Joomla, October
  • Git
  • Vue/React
  • Static Site Generators
  • LAMP Stack / Jamstack
  • Node.js
  • Linux
  • Docker
  • NPM/Yarn
  • Webpack
  • DNS Management
  • Server/System Admin
• Responsive, mobile-first web design
• Eye for visual design and pixel-perfect development as well as ability to interpret and execute on functional requirements
• Familiarity with various developer tools for cross-browser compatibility
• Passion for making dynamic, high-performing, scalable, quality web sites and solutions from start to finish
• Ability to architect technical strategies and adapt based on feedback
• Thorough, methodical, problem solver and creative with extreme attention to detail
• Excellent verbal and written communication skills.
• Excellent customer service and interpersonal skills
• Expert at time management as well as working & finding answers to questions independently
• Flexibility and ability to adapt in a fast-paced work environment
• Experience writing automated builds

Bonus Points:

• Experience with October CMS
• Experience with Angular and Python
• Experience with Kubernetes hosting
• Experience with a broad range of HTML5 API’s
• Experience developing with accessibility standards in mind

Riverworks Offers:

• Competitive compensation
• Group health insurance subsidy
• PTO, paid holidays, and a relaxed, flexible work environment
• Year-end bonus based on company performance
• Opportunity for performance-based salary growth
• A collaborative, creative, and fun work environment
• A work culture that celebrates open and honest communication, mutual respect, and
  excellence
• Flexibility to work remotely when needed

The Web Development position requires residency in or relocation to Chattanooga, Tenn.

Think this is the job for you? Email your resume and a link to your portfolio to Steve Errico at [email protected].

Posted August 24, 2021

Full-time Graphic Design Position Available

We’re looking for a full-time graphic designer for print, brand, and web work within a small, but rapidly growing Chattanooga agency. We are a fun, diversely talented team with a casual atmosphere, an emphasis on excellence, and a business mindset.

Who we are looking for:

• Work well both independently as well as collaboratively within a multidisciplinary team.
• Have an obsession with making things better, always, and have no issue doing what it takes to get it right.
• Love creative thinking but love iterative fast-paced doing.
• Consider Adobe programs to be a natural extension of your brain.
• Fearless when it comes to learning new tools.
• Have a lead by example mentality.
• Comfortable leading projects from start to finish as well as following.
• Resourceful— if you don’t know the answer, seek it out.
• Comfortable in all phases of design, from front-end generation of unexpected ideas to backend execution of market-ready commercial assets.
• Experience in production techniques and working closely with printers and other vendors.
• Able to juggle multiple projects while hitting aggressive deadlines.
• Love crafting stories and communicating ideas to the team, clients, and the world.
• Have a few lateral creative skills— coding, photography, copywriting, etc.
• Wired into what’s happening in popular culture, design, and technology globally.
• Believe any problem can be solved through creativity.

Job Responsibilities will include:

• Design of ads, brochures, posters, logos, icons, social media graphics, and other branded print/web material for 100+ clients using Adobe Programs such as Illustrator, InDesign, Photoshop, and Dreamweaver.
• Sending print material to press— knowledge of bleed, color, and paper types is essential.
• Website design and working with developers and project managers to execute design.
• Mid-level front-end development, such as adding/updating html, CSS, and WordPress and Joomla websites.
• Designing marketing emails using platforms such as Constant Contact, SendinBlue, Mail Chimp, Zen Reach, and Chamaileon. Custom html email coding is a plus.
• Retrieving print quotes and making orders with local and regional vendors.
• Presenting fully-formed design/brand solutions to team or client.
• Providing exceptional customer service to clients.

Concrete Requirements for Position:

• Must have an online portfolio that includes examples of the candidate’s ability to produce high-quality designs for websites, logos, web and print material.
• Must have expert to mastery level skills in Adobe Indesign, Photoshop, Illustrator, and Acrobat. Experience in Figma is a plus.
• BFA in Graphic Design or comparable level of work experience.
• Proven experience with HTML / CSS / CRMs (such as WordPress)

Riverworks Offers:

• Competitive compensation
• Group health insurance with a subsidy
• PTO, paid holidays, and a relaxed, flexible work environment
• 401(k) opportunities with longevity
• Opportunity for performance-based salary growth
• A collaborative, creative, and fun work environment
• A work culture that celebrates open and honest communication, mutual respect, and excellence

The Graphic Design position requires residency in or relocation to Chattanooga, Tenn. Chattanooga has been named by Lonely Planet “Best In The U.S.” and “10 US Destinations You Need To See in 2018”, which is not surprising to us. As a full-service marketing agency, Riverworks provides strategic marketing communications to many great businesses and organizations in the local community and U.S. Chattanooga is a great place to live, combining the amenities of the big city with the ease of small-town life. To learn more about relocating to Chattanooga, visit the Chamber website at http://www.chattanoogachamber.com/about-chattanooga/frequently-asked-questions.

Think this is the job for you? Email your resume and a link to your portfolio to Jessica Kilts at [email protected].