Our Team

Riverworks Marketing Group, Chattanooga, TN, was started in 2006 by Jackie & Steve Errico. From Photoshop wizards to code geniuses, our team is a cut above the rest.

Founders & Marketing Strategists

Jackie Errico

Owner & Marketing Strategist
[email protected] | 423.710.8007

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After 15 years of sales and marketing experience, Jackie Errico founded Riverworks Design in 2006 as a graphic design and web development agency. In 2009, Steve Errico joined forces and we changed our company name to Riverworks Marketing Group, a full-service marketing agency headquartered in Chattanooga, TN.  With 11+ years of online marketing experience, Jackie is an experienced marketing strategist, a Google Certified Partner and works closely with our Marketing Coordinators to ensure successful campaigns.  She conducts some of the free internet marketing consultations and serves as project manager for many of the online marketing campaigns. Jackie’s previous work history includes a decade and a half as a sales professional with a strong track record of success and a resume which contains national sales management experience with several large food service firms including McKee Foods Corporation. She is a proud graduate of the University of Colorado at Boulder with a BS in Marketing. Jackie combines an artistic sense of appreciation for proportion and color with the ardent tenacity of a veteran sales executive. She cares about the welfare of her clients and is fully committed to their success and accomplishing the objectives of their marketing campaigns. She’s a great person to have in your corner.

Steve Errico

Owner & Marketing Strategist
[email protected] | 423.777.4133

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Steve is a seasoned business executive with a diverse education and work experience in small and middle market companies. From 2000 until 2008 he served as COO and CEO for Five Star Food Service, a $145MM food service company operating in 7 States. Prior to that, he was President of Custom Food Group, a Dallas Texas based food service company he grew from $22MM to $120MM from 1992 until 2000. He held the positions of Controller, VP Finance, and VP Human Resources for Southwest Coca-Cola and its predecessor companies from 1985 until 1992 as they grew from a $50MM enterprise to a $200MM company. He holds a BA from Angelo State University and MA from Texas Tech in Psychology and an additional 30 hours of accounting from West Texas A&M University. He joined his wife’s web development and graphic design business in 2009 and they rebranded the business as RiverWorks Marketing Group, adding online marketing services to the portfolio. Steve received training from a National Agency Network in online strategies during 2009 and since that time has served as a conference trainer and mentor for new agency owners in the network. He focuses much of his attention on branding, strategy development, project management, copywriting, and inbound marketing. He conducts many of the free internet marketing consultations. Steve views his mission as more than the delivery of online tactics. He receives great satisfaction from helping small and mid-sized companies organize their thoughts on their sales objectives and formulate marketing plans to grow their business. He understands how to translate concrete business objectives into online marketing strategies and techniques that can help accelerate growth.

Creative & Technology Directors

Amy Price

Creative Director
[email protected] | 423.777.4127

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Amy earned her BFA in graphic design at the University of Tennessee, Knoxville. While there, she worked as an undergraduate research assistant, oversaw the American Institute of Graphic Arts (AIGA) Student Chapter as President, and worked on the award-winning 2011 graphic design team for the UTK’s entry into the Solar Decathlon. Following her graduation, she worked in-house for the Ruby Tuesday(RT) headquarters as a graphic designer, creating interactive training, web, and print material for their 800+ restaurants. After overhauling RT’s training content and bringing their Learning Management System (LMS) up to contemporary standards, Amy moved to Chattanooga to work for Riverworks. Here, she is the Creative Director, ensuring brand consistency and quality for our clients. She is also our email marketing expert with the ability to design and code custom, mobile-optimized email templates.
Kevin Ard

Kevin Ard

Technology Director
[email protected] | 423.777.4131

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As a sophomore at the University of Memphis, Kevin sold his first 100k+ independent software product— and the rest is history! With 12 years of professional experience, including work with international banks, the music industry, and non-profit organizations, Kevin is more than proficient with every major coding language and content management system. He even built software for Deutsche Bank that, 7 years later, is still being used worldwide. So we think that makes Kevin more than qualified for the title “back-end web guru”. He keeps Riverwork’s hundreds of websites up-to-date, secure from hackers, and glitch free. When Kevin isn’t saving the day behind the scenes, he enjoys spending time with his wife and two children, cooking and hiking.

Account Managers

Tiffany Hutton

Rachel Ward

Account Manager
[email protected] | 423.777.4135

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As a Tennessee native, Rachel’s interest in supporting local businesses while working within a city she loves has led to a passion for creative marketing and strategic branding. Before joining the Riverworks team, Rachel’s career was in publishing; managing the sales and marketing for three monthly glossy magazines. Coordinating special projects and creating industry-specific sections allowed her to collaborate creatively while helping her clients strategically achieve their goals. Prior to her professional career, she attended Middle Tennessee State University where she graduated with a BS in Communications with a focus in Photography. With experience in copywriting, project management, and digital marketing, you can rest assured that your campaigns will be executed with the precision of a poet and the imagination of a scientist. In her spare time, Rachel enjoys being in nature with her dog Stevie.

Stephanie McKenzie

Account Manager
[email protected] | 423.777.4134

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Hailing from the Atlanta area, Stephanie joins the Riverworks team with years of design, event planning, and business management experience under her professional belt. Steeped in the corporate world of business, she’s already enjoying the shift to the more personal atmosphere Riverworks provides for both their clients and team members alike. A graduate of the University of West Georgia, Stephanie earned a B.S. in Communications with a focus in Marketing and Film Production. In her professional experience, she helped pull off large-scale events such as the revered Atlanta Food & Wine Festival and Macy’s Great Tree Lighting. INFP through and through, Stephanie brings a passion for relationship building and a head for good business practice that fuels her daily work. When she’s not traveling, Stephanie can be found at home with her two cuddly felines, Tobin and Mia. A self-proclaimed music connoisseur, she’s an expert playlist curator, and also enjoys kickboxing and Asian cuisine.

Creation Team

Graphic Design, Web Development, Content Creation, Social Media, SEO, and Photography

Jessica Kilts

Senior Graphic Designer
[email protected] | 423.777.4128

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Originally from Upstate New York, Jessica grew up near the Adirondack Mountains. She graduated in 2011 with a BFA in Graphic Design from SUNY Fredonia, starting her career at a small newspaper and creative agency in Dunkirk, NY. She moved to Raleigh, NC, where she worked as part of an in-house creative team for an ecommerce company, then to Knoxville, where she was a multimedia digital designer for the Knoxville News Sentinel, creating award-winning animated html5 and rich media ads as well as logos, email blasts, and landing pages. She enjoys running, reading, and spending time with her husband and their two dogs. Her positive mindset and quirky personality make her a valued addition to our creative team.
Jimmey LeBlanc

Isary Amairani

Graphic Designer
[email protected] | 423.777.4132

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Born and raised in Mexico, Isary moved to the US to complete her Bachelor’s degree in graphic design from Southern Adventist University in Collegedale. Her stand out portfolio enabled her to work as a layout designer for the university’s newspaper and was later contracted by a publishing house in Italy to design books. She also holds a degree in International Studies with an emphasis in Italian. She met her fiancé while studying in Italy. Her adventurous spirit and open-mindedness influence her design ideas and enable her to understand and effectively communicate with all types of people— especially since she speaks 3 languages! When she isn’t designing logos or laying out publications for Riverworks, Isary enjoys hiking, walking her dogs, playing sports, spending time with family, and traveling.
Blake Jones

Blake Jones

Developer
[email protected] | 423.682.8670

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Giving the office a fresh boost of energy and enthusiasm is 20-year-old Blake Jones of Dayton, Tennessee. Don’t let his youthful looks deceive you. Blake’s been writing HTML and CSS since he was 13 and built his own computer when he was 15. He graduated Chattanooga State, where he studied web design. Before he joined us, he provided freelance web design services. He loves creating websites and development. He’s continuing to learn a lot from our Technology Director Kevin. When he’s not working on the web, Blake enjoys spending time with his fiancé. They are expecting a baby boy in November 2018. He also enjoys playing Nintendo and PC games.
Kristen Camden

Lindsey Lowe

Content Specialist & Photographer
[email protected] | 423.777.4130

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Lindsey is a Chattanooga native and has lived here her entire life with the exception of her college years. She attended Harding University in Arkansas, where she received a B.A. in Journalism with a minor in Spanish. Immediately after graduation, Lindsey began working for the Chattanooga Times Free Press as a reporter with her primary focus being feature-style content creation. She has a varied work history with experience ranging from copywriting for fortune 500 companies to social media marketing strategy and content creation for brands on a local level. A wordsmith at heart, Lindsey finds a lot of joy in creating custom content for various brands and a variety of applications. Her background in journalism lends itself well to the changing digital landscape, and her talent for finding an angle helps her hone in on the most compelling story each brand has to tell. Lindsey spends her evenings and weekends running point with her freelance photography business, tackling shoots that range from portraits and professional headshots to weddings and event coverage. She’s a single mom to an 11-year-old boy named Cohen who is her best friend and the best second shooter a gal could ask for. Lindsey loves baking, playing mandolin, and swimming every chance she gets.
Kristen Camden

Cory Horn

Social Media Specialist
[email protected] | 423.777.4129

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There’s a new Social Media Specialist in town, and his name is Cory Horne. Brand new to our team, 24-year-old Cory presents with two years of experience in the social media realm, and an additional year of design experience. Born and raised in Chattanooga, Cory grew up with six siblings, an experience that no doubt forged him into an easy-going, level guy poised to handle anything thrown his way. Cory studied Business Administration at Chattanooga State, and has leveraged his understanding of business to help him craft social content and track analytics in more marketing-focused roles. In his spare time, Cory enjoys cars, photography, and camping with his wife. He also has a deeply-ingrained entrepreneurial spirit evidenced in his knack for flipping items– like vintage camera gear– and selling them on eBay for a little extra income. He is driven, focused, and eager to help our throng of various clients implement unique and creative social media strategies with tangible and measurable success.
Blake Jones

Jaclyn Johannsen

Marketing Assistant
[email protected]

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Jaci is our Marketing Assistant at RWM, and she’s always willing to step up to the plate, helping with any task that may arise. Originally from St. Simons Island, GA, Jaci moved to Murfreesboro in 2013 to attend college at MTSU. She graduated with a B.S. in Recording Industry Management with a minor in entrepreneurship. While still in school, Jaci, completed an internship with the International Songwriting Competition. She worked alongside their marketing team aiding with marketing research and data entry, as well as bolstering the efforts of their street team. After graduation, Jaci joined the force that is Riverworks, assisting with social media marketing efforts, analytics, and research. She uses both sides of that beautiful brain of hers, melding her creativity and analytical nature seamlessly to successfully tackle any task that comes her way. In her spare time, Jaci enjoys making music and writing songs, horseback riding, and being an absolute maven of all things makeup.

Mascot & Door Greeter

Bernie

Chief Barketing Officer

[email protected] | No Phone (not until they make phones for creatures without opposable thumbs)

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Jackie and Steve gave a loving home to this tender-hearted pup just as a certain senator from Vermont was becoming popular in the 2016 presidential race. We don’t know our Bernie’s views on politics, but he sure makes our workplace a little happier with his gentle nudges for affection.

Don't Be Shy. Get In Touch.

If you are interested in working together, send us an inquiry and we’ll get back to you!